Last Updated: September 15, 2024
Introduction
Smart Folder ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Smart Folder application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.
Information We Collect
Information You Provide to Us
We may collect information that you provide directly to us, including:
- Account Information: When you register for a paid subscription, we collect your name, email address, and payment information.
- Customer Support: Information you provide when you contact us for support or to report an issue.
- Communications: Your communications with us, including emails and form submissions.
Information Collected Automatically
When you use our Service, we may automatically collect certain information, including:
- Device Information: Information about the device you use to access our Service, such as hardware model, operating system, and unique device identifiers.
- Usage Data: Information about how you use our Service, including feature usage, crash reports, and performance data.
- Log Information: Server logs, IP addresses, and other standard data collected by our analytics tools.
Important Note About Your Files
Smart Folder is designed with privacy in mind. We do not:
- Access, scan, or store the content of files you protect using our Service.
- Upload your files to our servers. All file encryption and packaging happens locally on your device.
- Track or monitor the protected files after they've been distributed.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service.
- Process transactions and send related information, including confirmations and invoices.
- Send you technical notices, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
- Monitor and analyze trends, usage, and activities in connection with our Service.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities.
- Personalize and improve the Service and provide content or features that match user profiles or interests.
Disclosure of Your Information
We may disclose your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- For Legal Reasons: We may disclose your information if we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request.
- To Protect Rights: We may share information to protect the rights, property, and safety of Smart Folder, our users, and the public.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with your consent or at your direction.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.
The safety and security of your information also depends on you. We urge you to be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed by any user of the Service.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.
Your Rights and Choices
You have several rights regarding your personal information:
- Access: You can request access to your personal information we hold.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Restriction: You can request that we restrict the processing of your information in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes to how we treat your personal information, we will notify you through a notice on our website or by email. The date the Privacy Policy was last revised is identified at the top of the page.
You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@smartfolder.com
Address: Smart Folder Inc., 123 Security Street, Suite 456, Tech City, TC 78901